ALBERT ARNOLD HEINEN - jackets and the tops that go under them, from Julich
A small house in Julich
ALBERT ARNOLD HEINEN is a small online wardrobe working from Julich, in North Rhine-Westphalia, and it sells the half of an outfit that carries the weather: loose jackets, double-breasted coats, and the turtlenecks, blouses and fine knits that go underneath. Four jackets and four tops are enough for a German autumn if the cloth is right and the layers agree with each other. The range stays short so that every piece can be worn through a week of real weather before it is listed, and orders leave from Germany within two business days of cleared payment. Returns are handled by the same person who packed the parcel.
Chosen in the rain
A jacket is judged in the rain, not on a hanger. Every sample is worn on a wet walk to the station, sat in on a train and checked for where the shoulder seam lands when a bag is carried. Wool blends are picked at a weight that holds a crease without sitting heavy, linings are tested over a knit sleeve so the arm does not catch, and every button is pulled to see how the thread was finished. Batwing and oversized cuts are checked for whether they swallow the wearer or leave room for a sweater. When a cloth loses shape, the style is dropped rather than photographed well and sold anyway.
Sizes stated plainly
Each product page lists bust, waist, hip and length in centimetres, taken flat and again on three different bodies, because a size label says very little about how a jacket shoulders after an hour. Sleeve length is measured from the shoulder seam rather than from the neck, and the armhole is given for the garment itself. Enough room for a knit underneath is noted where it matters. If you sit between two sizes, send your measurements and we will compare them with the production sample before you order. Exchanges for another size are straightforward, and the return window runs for thirty days from delivery, on top of the fourteen days the law gives you.
Packed and answered
Orders are folded with tissue between the layers, closed with a paper band and sent in a recycled mailer or a paper bag. Nothing is scented and no plastic goes inside the parcel. A jacket travels on a light hanger so the shoulder keeps its shape. If a button needs re-sewing or a lining needs a stitch, tell us and we will arrange the repair rather than ask you to return the whole coat. Messages are answered in German and English, Monday to Friday, and a question about a jacket bought two winters ago is as welcome as a new order.